A process transformation is no longer a choice as per the current business scenario.
When considering the revenue challenges and a directive for retaining operating margins, various service providers are typically forced to revise their IT schemes. The operational costs can be significantly cut down by following a managed service approach. It is defined as the transferring of routine IT operational activities to a strategy, which in turn results in achieving better efficiency in operations at the least cost.
Urolime’s Managed Services offers flexibility and assists in focusing on your business rather than handling the routine operational activities and other technical issues. As a dedicated managed service provider, we scale down the risks by managing both ownership and end-to-end accountability. With such features, you can take advantage of the flexible operating models along with economies of scale. The operating models can be customised as per the operating hours and specific requirements.
24/7 Server monitoring service is a cost-effective way to maintain maximum uptime. The remote monitoring of client systems and proactive alerting of potential issues before they become critical, is a key component in managed services. Urolime’s 24/7 Monitoring and Support services offers proactive monitoring and alerting keeps the system reliable with the least downtime. This in turn improves the overall productivity and makes the system far more cost efficient. Our automated 24/7 support process provides network and server health monitoring and proactive alerts allowing us to fix any potential issues before they have a negative effect on your business.
Urolime ’s maintenance and application support include improvements, transition, ITIL services, Knowledge transfer, L1, L2 and L3 support, monitoring, 24*7 support etc. We provide support services and end to end application maintenance for custom applications and platform-based solutions.
Urolime helps you sustain higher service standards both day in and day out while you focus on your client.
With the rapid advance in contact centre technology, contact centres find it difficult to support the environment and monitor the workforce mainly due to challenges such as insufficient resources and handling costs and complexities.
Urolime’s managed services & support includes:
Urolime will become your credible partner along your IT Transformation journey. For addressing the dynamic business demands, even the most proficient business head has to act decisively. For almost every IT-based operations, the business heads normally require a single point of contact. We help you react rapidly to the rising market demands and set transformation progress. Urolime’s RIM support consisting of IT Service Desk and major incident management includes:
We provide 24-hour monitoring to ensure high availability and provide a single point of contact by managing your devices and platforms across the network, infrastructure and cloud.
The purpose of cloud managed services is the enhancement of those competencies that are in dire need. Urolime provides end to end cloud services consisting of Cloud consulting services, Cloud hosting services, Cloud Support services and Cloud Migration services. The cloud-managed services mainly automate business processes, transform IT systems, optimize recurring in-house IT costs and also allows to achieve the business objectives.